Frequently Asked Questions?

 What are the system requirements?
 Can I see a sample Report?
 Will it work with my Mac?
 What company use Colossus?
 Can I use my own text editor?
 Is there a guarantee, warranty?
 How much are upgrades?
 Do I need Code Express?
 Do you have a quick intake form?
 Do you have a list of physicians using Medical Report Expert?
 Can I install this on my computer at home to?
 How do I install On a network?
 How do I import or export a client file?
 What's the number for tech support?
 What are the hours for tech support?
 Is it compatible with my other software?
 Can I see a print out?
 How much is the cost of a seminar/workshop?
 What's included with my purchase?
 Is the a discount for if buy more that one?


 Click here to ask a question

 

What's included with my purchase?

 Software disks .
 Manuals
 Technical Support
 Listed in our Affiliates List
 Discount for Workshops
 Free upgrades
 Claim Consultation

Fax Order Form
Click Here to Purchase

Contact Sequoia Visions

Phone: 888-737-8642
Fax : 775-849-8423

Email








Our software is updated with the latest Value Drivers.

If you are experiencing any problems please contact our support staff. Most problems that occur with our software is caused by the users system drivers being out of date. Our technicians will assist you with making sure your version is up to date.

Email Tech
Phone: 425-299-2965
Support Hours:
8am to 5pm Pacific
Mon-Fri

System Requirements:

Intel® Pentium® processor
Microsoft® Windows 98 Second Edition, Windows Millennium Edition, Windows NT® 4.0 with Service Pack 6, Windows 2000 with Service Pack 2, Windows XP Professional or Home Edition
32MB of RAM (64MB recommended)
60MB of available hard-disk space
Internet Explorer 5.01, 5.5, 6.0, or 6.1


Will It work on my Mac?

No, and no plans on future versions being able to work on a Mac.

What Company's Use Colossus?

The following is a list of insurance companies believed to use insurance claims evaluation software Colossus. The company that makes Colossus, Computer Services Corporation, declined to reveal which companies license its product, citing confidentiality restrictions.

The list below was compiled by Bellevue, Wash. attorney Karen Koehler based on her review of court cases, depositions, press releases and other research.

Koehler is an expert and speaker on the use of the software by insurance companies and has written a book on the subject. The dates next to the insurance company names indicate approximately when the company began using the program, if known.

Aetna (see also Travelers)
Allstate, by 1997
American National Property & Casualty - since January 1997 in 38 states
American Family Group of Madison, Wis., since November 1996
American States, 1994
Arrow Claims Management, an affiliate of Arrowhead General Insurance Agency, August 1997
Atlantic Mutual Insurance Co., 1999
Axa Insurance LTD, 2001
Bishopsgate Insurance, April 2000
California State Automobile Association, October 2000
Explorer Insurance Company, Burbank, California, December 1997
Farmers Insurance Exchange, May 2000
Federated Mutual Insurance Company, Owatonna, Minn., April 1998
General Casualty Insurance Companies (Winterthur Swiss Insurance Group), July 1998
Grange Mutual Casualty Companies, Columbus, Ohio (Dec 1998)
Great American Insurance Company (American Financial Group, Inc., Cincinnati, Ohio), March 1998
Hartford Financial Services, May 2000
Highlands Insurance Group, 1999
Horace Mann Educators Corporation, 1999
Keystone Insurance Companies of Philadelphia
Metropolitan Group, R.I.
National Farmers Union Property and Casualty Company, 1999
Norwich Union (UK)
Motorists Mutual-American Hardware Insurance Group, Columbus, Ohio, December 1998
Ohio Casualty Group of Insurance Companies, January 1998
OneBeacon Insurance Group, 2001
Royal & Sun Alliance
State Auto Insurance Companies of Columbus, Ohio, September 1996
St. Paul Fire and Marine Insurance Company
21st Century Industries, February, 1997
Travelers/Aetna Property Casualty, September 1996
United Services Automobile Association (USAA), February 1997
United States Fidelity & Guaranty Company
Utica Mutual Insurance Company, 1999
Westfield Companies, August 2000
Zurich Personal Insurance (Maryland Casualty Company - also underwrites through Assurance Company of America, Northern Insurance Company of New York, Valiant Insurance Company, Maryland Insurance Company, Maine Bonding and Casualty Company, National Standard Insurance Company and Maryland Lloyds), June 1998

Can I use my own text editor?

Yes, Version 6.0 and later include a fully functioning text editor, with all the tools you would need. You are also able to save the letters as a .doc, .txt, .rtf, .pfd.

Is there a guarantee, warranty?

Licence Agreement:
http://www.sequoiavisions.com/lic.htm


Warranty:
http://www.sequoiavisions.com/war.htm

How much are upgrades?

Free! All upgrades are free to persons who have purchased our software.

Do I need Code Express?

If you already have a program so look up your codes, then no. If your fine with flipping thru a big book searching for the specific code, then no. By making sure you have the right injury and treatment code and making sure your adjuster is imputing them into there system will insure you fair settlement.

My Program doesn't seen to work correctly?

Contact Tech Support.
Email Tech
Phone: 425-299-2965
Support Hours:
8am to 5pm Pacific
Mon-Fri

Can I install this on my computer at home to?

We require you to purchase a workstation license if you are going to be installing our software on more that one machine. This licence is required if you need technical support for your network setup of either Demand Expert or Medical Report Expert.

Workstation Licence $150.00
Click Here to Purchase

Is it compatible with my other software?

List of Compatible software:

 

 

 

What's included with my purchase?

 Software disks .
 Manuals
 Technical Support
 Listed in our Affiliates List
 Discount for Workshops
 Free upgrades
 Claim Consultation

Fax Order Form
Click Here to Purchase

 

Is the a discount for if buy more that one?

Contact Sequoia Visions

Phone: 888-737-8642
Fax : 775-849-8423

Email


Copyright (c) 2003.Sequoia Visions, Inc. All rights reserved.